Real Q&A on your services, your stylists, your color pricing, your hours, your parking — answered the way a senior coordinator would. After hours, weekends, holidays, lunch.
The day a salon owner signs up, the AI already knows how a salon runs. It knows that "balayage" is not the same conversation as "single-process," that bridal trials are a separate booking from the day-of service, and that color services usually need to be booked in advance while a haircut or blowout might fit a same-day slot.
It can quote a price range for the services that have one, and it knows the services where a price has to wait for a consultation (corrective color, extensions, keratin). It speaks the language of the chair: master stylist vs stylist vs colorist, gift cards, walk-in vs booked, deposits for chemical services. None of that requires you to write a single prompt.
You stay in control of the details — your real prices, your real cancellation policy, your stylist names, your gift-card rules. Your AI fills in what it already knows from how salons typically operate, you confirm or correct, and it goes live.
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It quotes the published range for balayage and explains that the final number depends on length, current color, and how many sessions the goal needs — then it offers a consult. You can tighten the range or remove the quote entirely in your portal.
It tells the caller it'll get them an answer and captures the question in your text summary so you can follow up. It will not invent a price, an opening, or a policy.
Connectors to the calendar platforms most salons already use are rolling out. While they roll out, your AI captures the booking intent and texts you the details so you can place the appointment yourself in seconds.
Calls are encrypted in transit and the caller's information lives in your dedicated portal, not somewhere a competitor or a passerby can browse. You control who on your team can see what.
Yes. You edit your hours, your prices, your service descriptions, your cancellation policy, your stylist list, and the way it greets callers — from your portal. Changes go live without re-training anything.
It can take a buyer's information for a gift-card purchase and pass the order to you to process, or hand off the call if you'd rather close it yourself. Your call.
If a caller describes burning, severe itching, or a reaction, the AI uses the safety language a coordinator would — rinse, contact your stylist, see a doctor for severe symptoms — and texts you immediately so you can call them back.