Botox unit pricing, filler consult gating, package upsell, aftercare callbacks — handled the way a concierge coordinator would. Around the clock.
BookedSmarter is a scheduling and answering tool for cash-pay aesthetic businesses. It is not designed for HIPAA-covered healthcare use.
The day your med spa signs up, the AI already knows how an aesthetics practice runs. It knows neurotoxin is priced per unit and most patients land somewhere between 20 and 50, that filler is per syringe, that lasers and chemical peels need recovery awareness, and that almost every first-time inquiry needs a consultation gate before a price gets promised.
It can answer the questions your front desk hears every hour — how long results last, downtime, who does the injections, whether financing exists — in the warm, concierge tone the category expects. It captures inquiries from callers who saw a promotion or got a friend's referral, and it routes the post-treatment concern to your medical provider's callback line.
You stay in control of the medical specifics — your medical director's name, your injector roster, your published unit price, your aftercare line. Your AI fills in what it already knows about how med spas typically operate, you confirm, and it goes live.
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Give us a try. Our promise: If you don't like our service, you can cancel any time from your dedicated portal.
It gives the unit price you publish and explains that the final number depends on areas treated and units used during the consult. It does not promise a treatment plan and it does not skip the consultation gate.
The AI uses the safety language a trained coordinator would — severe swelling, vision changes, or skin turning white or dusky means call 911, then your after-hours line — and texts you immediately so your medical provider gets the message.
Connectors to the scheduling platforms med spas most often use are rolling out. While they roll out, your AI captures every consult and treatment request and texts you the details so the booking lands in seconds.
Calls are encrypted in transit and call summaries live in your dedicated portal. BookedSmarter is not currently a Business Associate. Ask your compliance counsel about your specific obligations.
Yes. You edit your unit price, your treatment menu, your injector roster, your cancellation and card-on-file policy, your financing partners, and the way it greets callers — from your portal. Changes go live without re-training anything.
It asks the upsell questions a thoughtful coordinator would ask — "have you tried our HydraFacial," "have you considered a membership" — and never repeats a no. The tone matches the concierge expectation of the category.
No. It defers to the injector's in-person assessment for anything beyond published ranges and uses your safety language verbatim.