Make/model intake, drop-off vs wait scheduling, diagnostic-fee Q&A, tow-in handling — managed the way your service advisor would. Around the clock.
The day your shop signs up, the AI already knows how an independent repair shop runs. It knows the year-make-model conversation is the first conversation, that a check-engine-light call usually means a diagnostic fee before a price, and that the difference between a "drop off and we'll call" and "wait while we work on it" is a fundamentally different slot.
It can answer the questions a service advisor handles every day — OEM vs aftermarket, warranty terms, financing, shuttle availability, walk-in vs appointment, why a state inspection isn't the same as a diagnostic. It triages the won't-start and overheating calls with the right safety language and arranges the tow-in or the next-available drop-off slot.
You stay in control of the specifics — your shop hours, your diagnostic fee, your warranty, your financing partners, your shuttle radius, your specialty (Euro, diesel, hybrid, fleet). Your AI fills in what it already knows about how independent shops typically operate, you confirm, and it goes live.
Here is how four common ways to never miss a call compare. See the full comparison →
Give us a try. Our promise: If you don't like our service, you can cancel any time from your dedicated portal.
No, and it says so. It explains that the code reader plus a road test is what gives a real answer, captures the symptom, and books the diagnostic slot. It will not invent a cause or a price.
It captures the location, the symptom, whether the car is drivable, and texts you immediately so an advisor can call back fast. It can also point the caller to a partner tow company if you've set one in your portal.
Connectors to the platforms independent shops most often use are rolling out. While they roll out, every job request lands in your portal and as a text so your service writer can place it in your system in seconds.
Calls are encrypted in transit and the customer's info lives in your dedicated portal — not on a shared lead board, not resold to other shops.
Yes. You edit your diagnostic fee, your service menu and ranges, your warranty, your hours, your shuttle radius, your specialty, your financing partners, and the way it greets callers — from your portal. Changes go live without re-training anything.
That's up to you. If your shop does inspections, the AI books them with the right slot length and asks the right questions (safety vs emissions, due date). If you don't, it declines gracefully and offers a callback.
You can set fleet-account customers in your portal so they get the right pricing, the right service-writer routing, and the right priority — without the regular intake script.