Vertical-tuned for independent pet grooming salons

There's a dog on the table. The phone rings. Now what?

You're mid-groom with a Doodle who does not want to sit still. The phone rings — a new client trying to book a bath before Thanksgiving. Most days, that call goes to voicemail and the new client books at PetSmart. Your AI receptionist answers, asks the right intake questions for the breed and the service, and books the appointment before you're done with the topknot.

See what your morning looks like with BookedSmarter answering

Example portal data for an pet grooming. Real customer data is private to your portal.

Today’s calls

  • 7:32 AMJanet W.Full groom for golden retriever
  • 8:55 AMDiego R.Nail trim, walk-in if possible
  • 10:22 AMHeather M.Shih-tzu, mat removal
  • 12:14 PMAllison T.First-time puppy bath
  • 3:46 PMRobert K.Standard poodle, monthly slot

Today’s schedule

  • 8:00 AMFull groom — Bella (golden)
  • 10:00 AMDe-shed + bath — Max (lab)
  • 11:30 AMPuppy intro — Daisy
  • 1:30 PMMat removal — Coco (shih-tzu)
  • 3:30 PMStandard groom — Murphy (poodle)

Latest call summary

Caller
Janet W.
Phone
(512) 555-0184
Reason
Golden needs full groom before vacation
Urgency
This weekend
Preferred time
Saturday morning

Built to know how a grooming salon runs

It knows that a Doodle bath-and-brush is not the same booking as a Shih Tzu full groom, that a de-shed for a double-coated breed is a longer slot than a face-and-feet trim, and that a first-time-client booking needs the vaccination question before it goes on the calendar.

It can quote a range for the standard services you publish — bath, bath-and-brush, full groom, de-shed, nail trim, sanitary trim, teeth brushing — segmented by size and coat type the way real grooming menus work.

You control your portal: your real service pricing by size, your breed-specific add-ons, your vaccination policy, your aggressive-dog policy, your cancellation and no-show policy, your booking window for the week before holidays.

What it handles on every call

What you hear back

Your salon's number stays the same

You don't change phone numbers or update your storefront sign. Your existing line forwards to the AI when you're with a dog on the table or after hours — your clients dial the same number on your business card, your website, and the Google listing.

Ready to try?

Give us a try. Our promise: If you don't like our service, you can cancel any time from your dedicated portal.

Give us a try. Our promise: If you don't like our service, you can cancel any time from your dedicated portal.

We don't have published testimonials from pet grooming salons yet.

Simple, transparent pricing

Five plans, monthly billing, no per-call fees, no hidden setup minimums. Every plan includes your AI receptionist, your business hours coverage, your call summaries, and your portal.

See plans and pricing

Give us a try. Our promise: If you don't like our service, you can cancel any time from your dedicated portal.

FAQ

1. Can it actually quote a Doodle groom over the phone?

It quotes the range you publish for the size and coat type — and it tells the caller the final number depends on coat condition at drop-off. It will not invent a number outside your published range.

2. How does it handle the vaccination question on a first-time booking?

It asks the question the way you've configured it and captures the answer in the intake notes. If the client can't confirm, it flags the booking for your front desk to verify before drop-off.

3. What about a matted dog or aggression history?

It reads back the de-mat or assessment policy you've configured. If a client describes severe matting or aggression, it captures the details and flags the booking for you to call back before the appointment.

4. Does it work with my booking system?

Connectors to the platforms most grooming salons use are rolling out. While they roll out, the AI captures the booking and texts you the details to drop into your system.

5. Will it overbook us during the holiday rush?

No. You set your daily booking cap in the portal and it books against that. If you're full, it offers the next opening or a waitlist slot, depending on your policy.

6. Can I change what it says or how it greets callers?

Yes. Your greeting, your service menu, your breed pricing, your vaccination policy — all edited from your portal. Changes go live without a rebuild.

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