Boarding availability by date, daycare bookings, new-client intake, vaccine and temperament-eval requirements, holiday-week overflow, add-on services — handled the way a senior kennel manager would. Without anyone hanging up because nobody picked up.
The day your facility signs up, the AI already knows how a dog boarding and daycare operation runs. It knows that the question "do you have room for Thanksgiving week" is the most common phone call of the year, that new-client dogs need a temperament evaluation before their first stay, that every facility has its own vaccine list (rabies, DHPP, bordetella, sometimes leptospirosis or canine influenza), and that intact males, reactive dogs, and dogs with medication needs each require a different protocol.
It checks real availability for the requested dates, books new-client temperament evals against your real schedule, captures the dog's name, breed, age, sex, and altered status, reads back your vaccine requirements and tells the caller what records to bring or send, and quotes your published daily rates and add-ons (group play, one-on-one walks, medication administration, special diets, baths at pickup). It does not accept a new dog for boarding without a temperament eval if you require one, and it does not over-book the holiday week.
You stay in control of the specifics — your daily rates by dog size or run type, your daycare rates, your add-on menu, your vaccine requirements, your temperament-eval protocol and pricing, your holiday-week pricing and deposit rules, your cancellation policy, your medication and special-diet surcharges. Your AI fills in what it already knows about how boarding facilities typically operate, you confirm, and it goes live.
Here is how four common ways to never miss a call compare. See the full comparison →
Give us a try. Our promise: If you don't like our service, you can cancel any time from your dedicated portal.
Only if you allow it. Most facilities require a temperament eval before a first stay, and the AI follows that rule — it books the eval first, then offers boarding dates on or after the eval date. If you allow direct-to-board for known breeds or referrals, you toggle that in your portal.
It reads back your required list — rabies, DHPP, bordetella, and anything else (lepto, canine flu, etc.) — tells the caller exactly what records to send or bring, and flags the booking as "records pending" until your front desk verifies them at check-in or by email.
It checks availability against your real holiday capacity, reads back your holiday-week deposit and cancellation policy, and either books or wait-lists. It does not overbook the holiday week — it tells the caller honestly when there's no room and offers your waitlist.
It captures the medication name, dose, frequency, and administration method in plain language, quotes your medication-admin surcharge if you have one, and flags the booking for your team to confirm the protocol on check-in.
It captures the detail the eval needs — current management, history, what the owner already knows — and books the temperament eval (not the boarding stay directly) so your team can decide fit. If you don't take intact males or reactive dogs in group play, the AI says so honestly.
Connectors to the platforms boarding facilities most often use are rolling out. While they roll out, every booking and intake lands in your portal and as a text so your front office can place it in your system with the full intake attached.
Yes. You edit your daily rates, your add-on menu, your vaccine requirements, your eval protocol, your holiday pricing and blackouts, your cancellation policy, your medication surcharges, and the way it greets callers — from your portal. Changes go live without re-training anything.