New-patient intake, adjustment scheduling, decompression and massage add-ons, insurance questions, acute-pain triage — handled the way a kind front-desk coordinator would. Around the clock.
The day your office signs up, the AI already knows how a chiropractic practice runs. It knows the first visit is usually a longer slot — intake plus exam plus first adjustment — and that the question "do you take my insurance" almost always means "what's this going to cost me out of pocket." It knows the difference between an adjustment and a decompression session, that massage is often an add-on, and that an acute-pain caller needs a same-day or next-day option, not a slot two weeks out.
It triages the acute call the way a senior front-desk does — sudden onset, can-barely-walk, post-accident, post-workout — and offers your reserved urgent slots. It handles the maintenance-plan question, the wellness-package conversation, and the "do you do dry needling / cupping / e-stim" inquiry using the services you publish. It does not characterize anyone's condition and it never makes a clinical claim.
You stay in control of the specifics — your service menu, your insurance participation, your cash-rates, your maintenance-plan pricing, your dry-needling or massage add-ons, your cancellation policy. Your AI fills in what it already knows about how chiropractic practices typically operate, you confirm, and it goes live.
Here is how four common ways to never miss a call compare. See the full comparison →
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No. The AI does not characterize a condition, does not recommend a treatment plan, and does not predict how many visits a patient will need. It triages urgency, captures intake, and books the exam — the doctor handles the rest.
It captures the accident date, claim number, attorney involvement if any, body parts affected, and the urgency — and routes to your case-coordinator queue. PI cases are too important to handle without your team's eyes on them.
The AI is on around the clock. It triages the pain, offers your reserved urgent slot, and texts you immediately so the office can confirm first thing. If you set after-hours instructions, it follows them.
Connectors to the platforms chiropractic offices most often use are rolling out. While they roll out, every call lands in your portal and as a text so your front desk can place it in your system in seconds.
Calls are encrypted in transit and call summaries live in your dedicated portal. BookedSmarter is not currently a Business Associate. Ask your compliance counsel about your specific obligations.
Yes. You edit your insurance list, your cash rates, your maintenance plans, your service menu, your hours, your cancellation policy, and the way it greets callers — from your portal. Changes go live without re-training anything.
Yes. It quotes the published add-on price, books the right slot length, and captures the add-on preference in the intake summary so the table is set up correctly before the patient arrives.