Room-count quotes, pet-stain and odor work, move-in and move-out cleans, upholstery and sectional jobs, area-rug pickup, tile-and-grout add-ons, and vendor screening — handled the way a senior estimator would. So the same-week call that fits your route doesn't roll to voicemail.
The day your company signs up, the AI already knows how a carpet cleaning operation runs. It knows the difference between a residential refresh ("three bedrooms and a hallway"), a pet-stain job ("two cats, the carpet smells"), a move-out clean ("keys are due Saturday, landlord wants the receipt"), an upholstery call ("sectional sofa and a recliner"), and an area-rug drop-off or pickup. It knows the quoting vocabulary — rooms vs square feet, steam vs encapsulation, pre-treatment, traffic-lane cleaner, enzyme treatment, deodorizer, scotchgard add-on — and that each one steers the quote and the truck time.
It captures the right intake — number and type of rooms (bedrooms, living room, stairs, hallway), square footage if the caller knows it, carpet type if visible (Berber, plush, shag, commercial loop), pet stains and how many spots, odor complaint, any special concerns (silk rug, antique, post-flood). It quotes a price range for the things that are quotable — your per-room or per-square-foot rate, your stair pricing, your pet-treatment add-on, your upholstery rate by piece type — and tells the caller a final number happens after the tech assesses on arrival or after a photo for anything unusual.
You stay in control of the specifics — your per-room and per-square-foot rates, your stair pricing, your minimum-job threshold, your pet-treatment tiers, your move-out and rental-property tiers, your upholstery rate card by piece, your area-rug pickup-and-deliver rate, your service-area zones, your hours. Your AI fills in what it already knows about how carpet cleaners typically run, you confirm, and it goes live.
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It quotes a range using your pet-treatment tiers — number of spots, area affected, odor severity. The final number locks when the tech sees the carpet on arrival. Heavy urine contamination sometimes needs sub-pad treatment that the AI won't commit blind.
It walks the home in plain language — "is it a one-bedroom or two? does the living room flow into the dining? are there stairs?" — and quotes a range. The final number locks on arrival.
It captures the move-out date, the deadline, and the landlord-receipt requirement. It checks your move-out availability honestly. If you can hit the date, it books; if you can't, it says so and offers the closest slot instead of pretending.
Yes — using your rate and turnaround. It captures rug size, type if known (wool, silk, synthetic), any concerns (fringe, antique, pet damage), and books the pickup or pickup-and-deliver per your rate card. Silk and antique rugs get flagged for an in-person assessment if you require one.
It captures the basics — square footage if known, traffic-lane focus or full clean, after-hours or business-hours, recurring or one-time — and routes to your commercial coordinator. It does not bind a multi-month contract; the coordinator does.
Connectors to the platforms carpet-cleaning companies most often use are rolling out. While they roll out, every call lands in your portal and as a text so the office can place the job in your system with the full intake attached.
Yes. You edit your per-room and per-square-foot rates, your stair pricing, your pet-treatment tiers, your move-out tier, your upholstery and area-rug rates, your minimum, your service zones, and the way it greets callers — from your portal. Changes go live without re-training anything.