Stop losing leads to voicemail while you're on a mower or behind a hedge trimmer. Lucy answers, captures the job details, sends you a follow-up SMS with everything you need, and books on-site estimate visits — 24/7, in 7 languages — English, Spanish, French, German, Russian, Mandarin, and Portuguese.
Your crews are on the truck or behind a mower for most of the day. Your phone is either in the cup-holder ringing into voicemail, or it's been handed to whoever is least useful at running equipment.
The seasonal volume math makes it worse. The first warm Saturday of spring, the week after a windstorm, the morning after the first hard frost — those are the days you take three weeks of calls in six hours. There is no version of staffing that makes that math work with a human answering the phone.
The calls you lose in those windows are the highest-value calls of the year. A homeowner who needs weekly mowing this season, a property manager who needs spring cleanup on twelve units, a homeowner staring at a downed limb — they go to the next company on Google. The job is gone before you set the mower down.
That's the call BookedSmarter is built to answer. Lucy — your AI receptionist — picks up on the first ring, around the clock, in English or Spanish. She does not quote prices on the phone. She captures the lead, gets you the address and the job details, and either books an on-site estimate or hands you a clean follow-up by text.
Three examples of the kinds of calls Lucy handles today.
A homeowner calls Tuesday morning asking about weekly mowing for the season. Lucy runs the intake you configured (address, approximate lot size if known, what the property has — just turf, or beds and edging too, do they want fertilization included, ideal start date) and books an on-site estimate visit into your next Tuesday-morning slot. She texts you the transcript with everything you need to walk the property prepared.
A caller wants a one-time spring cleanup — beds blown out, edging redone, mulch refreshed. Lucy captures the address, asks the cleanup-specific questions you configured (yard size, what hasn't been touched since last fall, do they have mulch on site or do you bring it), and texts you the lead so you can call back with a quote. She does not promise a price on the call — landscaping pricing depends on what's actually growing in the yard.
A homeowner calls the morning after a windstorm — tree down across the driveway, can't get the car out. Lucy detects the urgency keyword you configured (“tree down,” “storm damage,” “blocking driveway”), runs a short emergency intake (address, what kind of tree, is there any structure damage, callback number), pages your escalation phone with a [URGENT] tag, and tells the caller you'll be in touch shortly. Whether you can take the job is your call — Lucy makes sure you know about it.
Hear it for yourself. The demo below is the same intake flow Lucy runs on a landscaping call — answer, ask, confirm, route.
Illustrative testimonials representing the kind of feedback we hear from companies like yours.
“Used to come off the truck at six to a voicemail box of leads who'd already hired the next guy on Google. Now every caller has a real follow-up text waiting for me — address, job, callback. I'm closing twice the estimates with the same crew.”— Carlos M., owner, Green Horizon Landscaping, Charlotte, NC Illustrative
“The morning after a windstorm we used to lose half the storm-cleanup work to the bigger crews because we couldn't answer the phone fast enough. Lucy pages me on the urgent ones and books the routine cleanups straight into my estimate calendar. Same crew, way more revenue.”— Jenna T., owner, BluePine Outdoor Services, Minneapolis, MN Illustrative
“Most of our spring leads come in Spanish. Lucy switches automatically and runs the same intake script. Our estimate calendar fills up the same whether they call in English or Spanish.”— Miguel R., owner, Jardines Reyes Lawn Care, Houston, TX Illustrative
You configure your job list and intake questions in the onboarding wizard. Lucy reads from your list — not a generic outdoor-services template. Each job type carries its own intake questions and routing.
What Lucy handles today:
Different job, different intake. For a weekly mowing inquiry, Lucy asks about lot size, current mowing height preference, and whether they want fertilization in the package. For a tree-down emergency, she asks about the tree species, whether anything is blocking access, and whether there's structural damage. You pre-fill the intake questions once; Lucy follows your form on every call. Setup is one onboarding session. Most landscaping companies are live in about 10 minutes.
An honest note on pricing on the call. Lucy does not quote landscaping prices. Mowing, cleanup, and install pricing depend on lot size, slope, condition, debris volume, and what's growing in the yard. Lucy frames it the right way to the caller: “We'll send you a follow-up with a real quote after we look at the property.” Then she captures the lead and texts you the transcript with everything you need to close the call back.
Lucy detects the caller's language in the first sentence and answers in English or Spanish from there — not a translation layer bolted on after the fact. Both languages run the same intake, the same urgency keywords, and the same estimate-booking flow.
This matters across the markets where landscaping work happens. A receptionist that stumbles the moment it hears Spanish is dropping real spring leads every week.
Need a language you don't see? Tell us — we add languages where they matter most for your market.
Transparent pricing on the same page as the product. No per-call fees, no hidden setup minimums.
Every plan includes the same Lucy: 24/7 answering, all 7 languages (English, Spanish, French, German, Russian, Mandarin, Portuguese), your full job list and intake questions, rules-based urgency triage with paging, Google Calendar sync, our native scheduler, SMS confirmations, and instant transcripts.
Lucy is not a landscape designer or an estimator. She does not quote mowing prices, cleanup prices, install prices, or design fees. She captures the lead and the job details and gets you the address — quoting stays your conversation with the homeowner after you've seen the property.
Lucy is not a dispatcher who decides which crew to send. Today she pages one escalation number on urgent calls and books non-urgent jobs into your estimate calendar. You route the work to the right crew.
Lucy does not pull permits, file work orders, or coordinate with utility companies for tree work. Those are your work.
Lucy is not a substitute for an on-call lead on storm days. If nobody is covering the escalation phone, she will still answer and capture the details, but the homeowner is waiting for your callback.
No — and on purpose. Landscaping prices depend on lot size, slope, condition, debris volume, and what's actually growing in the yard. Lucy captures the lead and the job details (address, lot size if known, what the caller wants, ideal timeframe) and texts them to you with everything you need to call back with a real quote or schedule an on-site estimate.
She asks. Your intake script — configured in the wizard — flags whether the caller is asking about recurring weekly mowing, a one-time cleanup, a seasonal job (leaf cleanup, snow removal, spring prep), or a landscape design / install project. Each one routes differently. Weekly service inquiries route to your sales follow-up. One-time jobs can book straight into the estimate calendar.
Yes. You set the windows you offer for estimate visits — say, Tuesday and Thursday mornings — and Lucy books the caller into the next available window on the calendar you connected. She sends an SMS confirmation with the address you'll be visiting and a callback number.
You configure urgency keywords in the wizard (“tree down,” “storm damage,” “flooding,” “snow emergency”). When Lucy hears one, she pages your escalation phone immediately and texts you the transcript with a [URGENT] tag. Whether you can take the job is your call — Lucy makes sure you know about it.
Yes. Lucy detects the caller's language in the first sentence and answers natively in English or Spanish — not a translation layer. The same intake script runs in both languages.
Not today. Today Lucy integrates with Google Calendar and our native scheduler. She does not connect to field-service-management platforms such as Jobber, ServiceTitan, LMN, Service Autopilot, or Aspire. We'd rather support one integration that works well than five that don't.
See current plans and pricing. No per-call fees, no hidden setup minimums.
You can read about Lucy or you can hear her work. The demo above is the same flow your callers will hear — on a Tuesday afternoon when you're mid-mow, or on the morning after a storm when your phone won't stop ringing. If she sounds like the office manager you'd hire if your margin justified it, the next step is 90 seconds: